Darren and Kat Leblanc on How Real Estate Market is Changing
On Episode 269 of The No Limits Selling Podcast, we have Kat & Darren, a power couple, the duo did $75 million in 120 transactions in a year. Kat has been in business for 3 years whereas Darren has been working for 20 years in real estate.
[EDITOR’S NOTE: This podcast is sponsored by No Limits Selling. It is a fun, fast-paced podcast that delivers hard-fought business advice that you can implement today to improve your sales and performance]
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In this episode of The No Limits Selling Podcast, hosted by Umar Hameed, real estate professionals Kat and Darren Leblanc share their insights and experiences in the industry and also how real estate market is changing. Based in Sudbury, Ontario, they have successfully built a thriving real estate business by focusing on exceptional customer service and strategic growth. Their journey has been marked by consistent doubling of their business year over year for the past five years. They emphasize the importance of maintaining a strong culture within their team and bringing on individuals who align with their values.
Real Estate Business Journey
- Darren has 20 years of experience in real estate, while Kat has been selling for three years but previously worked in the administrative side
- Their business has doubled year over year for the past five years
- Emphasis on providing exceptional customer service and growing their team strategically
- Importance of maintaining a strong culture within the team
Tips for Working with Your Spouse
- Stay in your lane: Each partner focuses on their strengths and areas of expertise
- Communication is key: Open and effective communication is vital for success
- Flexibility and collaboration: Being open to each other's ideas and perspectives
- Respectful pushing: Encouraging each other to step out of their comfort zones and grow
- Celebrating achievements and having a positive relationship both at work and in personal life
Maintaining Relationships with Clients
- Hosting family events and special screenings of movies (e.g., premiering Frozen in a local theater)
- Showing appreciation by giving pies from a local bakery during holidays
- Providing exceptional customer service during closing, solving any problems that arise
- Going the extra mile to ensure clients' needs are met and creating a memorable experience
- Staying in touch with random calls and thoughtful gestures
Personal Happiness and Productivity
- Darren: Emphasizes honest communication with his spouse
- Kat: Recommends making space for oneself in a noisy world, spending time in quiet reflection to understand personal goals and desires
Key Turning Point in Their Business
- Consistency in producing videos to showcase properties and engage with the audience
- Gratitude and high-level customer service are the foundation of Kat and Darren's real estate business
- Their commitment to communication, collaboration, and pushing boundaries has led to significant growth and success
- Emphasis on maintaining a positive culture and relationship with clients
- The importance of self-reflection and finding moments of quiet in a busy world
What sets Kat and Darren apart in the real estate market?
Kat and Darren have consistently doubled their business year over year for the past five years. Their success can be attributed to their emphasis on exceptional customer service, strategic team growth, and maintaining a strong team culture. These factors set them apart and contribute to their significant achievements.
How do Kat and Darren manage their real estate business as a couple?
Kat and Darren have discovered several strategies for success while working as a couple. They believe in staying in their respective lanes and leveraging their individual strengths. Open and effective communication is vital for overcoming challenges, while flexibility and collaboration allow them to embrace each other's ideas and perspectives. They also emphasize celebrating achievements and maintaining a positive relationship both at work and in their personal lives.
How do Kat and Darren maintain strong relationships with their clients?
Kat and Darren prioritize building and maintaining strong relationships with their clients. They organize family events and special screenings of movies to show appreciation. They also go the extra mile by providing exceptional customer service during the closing process, solving any problems that arise. They stay in touch with clients through random calls and thoughtful gestures to create a memorable experience.
What role does personal happiness and productivity play in Kat and Darren's success?
Personal happiness and productivity are crucial elements in Kat and Darren's success. Darren emphasizes honest communication with his spouse, while Kat recommends making space for oneself in a noisy world. Taking moments of quiet reflection allows individuals to understand personal goals and desires, leading to greater satisfaction and productivity.
How did consistent video production contribute to Kat and Darren's business growth?
Consistent video production played a significant role in Kat and Darren's business growth. By showcasing properties and engaging with their audience through videos, they were able to stand out in the market and build a strong following. This contributed to their overall success and expansion.
What are the key takeaways from Kat and Darren's real estate business journey?
The key takeaways from Kat and Darren's real estate business journey include the importance of gratitude and high-level customer service as the foundation of their business. Effective communication, collaboration, and pushing boundaries are vital for growth and success. Maintaining a positive team culture and strong client relationships are also emphasized. Additionally, self-reflection and finding moments of quiet in a busy world contribute to personal and professional fulfillment.
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