Christian Petronio On Selling Hospitality
On Episode 301 of The No Limits Selling Podcast, we have Christian Petronio. From business owner to senior management, Christian has done it all in the hospitality business in Italy, Vancouver and Toronto. At each stop, he has contributed skills, expertise, and attention to detail. He understands what motivates and concerns every type of hospitality professional. Christian finds the perfect transition for his passion by joining the team at CHI Real Estate Group, specializing in hospitality, food service, food manufacturing and real estate investment opportunities. He’s driven by the desire to understand exactly what his client needs and position them for success.
[EDITOR’S NOTE: This podcast is sponsored by No Limits Selling. It is a fun, fast-paced podcast that delivers hard-fought business advice that you can implement today to improve your sales and performance]
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In this episode of "The No Limits Selling Podcast," host Umar Hameed interviews Christian Petronio, a sales representative in the hospitality space. The conversation covers a range of topics related to success and personal growth. Christian emphasizes the importance of learning from both wins and losses and conducting thorough post-mortems to extract valuable insights. The discussion delves into the significance of resilience, flexibility, and authenticity in the hospitality industry. Christian shares his experiences and highlights the need for clear communication, vision, and creating a positive culture in bars and restaurants. The episode also explores the concept of "Sprezzatura," which refers to the natural ability to carry oneself and make fashion choices without overthinking. Throughout the conversation, Umar and Christian touch on subjects like mindset, overcoming mistakes, and the impact of genuine connections with customers. Listeners gain valuable insights into the world of sales and hospitality, discovering strategies for success in various aspects of life and business.
What is the impact of culture on business sales in the hospitality industry?
Culture plays a significant role in business sales in the hospitality industry. Understanding the cultural preferences of the target audience is crucial for success.
Are there any transferable skills between the hospitality industry and real estate?
Yes, there are transferable skills between the hospitality industry and real estate. Skills such as effective communication, customer service, and building relationships can be applied in both industries.
How can businesses learn from their mistakes and move forward quickly?
It is important for businesses to conduct thorough post-mortems on both wins and losses. By learning from mistakes and integrating the lessons quickly, businesses can move forward and improve.
How can businesses create a seamless experience where the staff is well-trained and aligned with the spirit of the establishment?
Creating a seamless experience requires effective training, clear communication, and fostering a positive culture within the business. It is important for the staff to embody the spirit and values of the establishment.
How does self-consciousness affect our ability to learn and move forward?
Being overly self-conscious can hinder our ability to learn and move forward. Focusing too much on how others perceive us or being afraid of making mistakes can prevent us from taking necessary risks and progressing.
How has COVID-19 impacted the bar industry?
COVID-19 has significantly affected the bar industry, prompting changes in operations and customer expectations. Bars have had to adapt to new health and safety protocols and consider the impact of social distancing on their business models.
How can businesses create a unique and appealing room or venue?
Creating a unique and appealing room or venue involves considering factors such as the design, ambiance, and overall experience. It can include incorporating elements of character, utilizing effective design work, and attracting the right audience.
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