Greg Derwart on Achievement

On Episode 75 of The No Limits Selling Podcast, we have Greg Derwart, a Senior Operations and Administration Executive focused on mission and growth through strategic planning and outcome-based metrics. Organizational development leader utilizing proven strategies and 25+ years' experience gained in both public and private sectors. Accomplished administrator with budgeting and P/L experience with an emphasis on cost reduction and optimum efficiency. Proactive change agent focused on innovation and process improvement, and a motivating, engaging and empowering team culture. Successful brand developer by prioritizing client experience and partner relationships.

A native Marylander, Greg is active in the greater Baltimore business and nonprofit communities, serving on the boards of the Maryland Fellowship of Christian Athletes, and the Al Cesky Scholarship Fund as its Vice President. Greg co-founded a local chapter of the Customer Experience Professionals Association with a colleague in the summer of 2018. He also is a member of the Chesapeake Human Resources Association, the Baltimore Estate Planning Council, and the Hunt Valley Business Forum.

Greg is a graduate of the 2006 Greater Baltimore Committee (GBC) Leadership program, was a 2011 recipient of the Maryland Daily Record’s VIP List Successful by 40 Award, was named by the Chesapeake Human Resources Foundation as a 2011 Fellow, and was awarded the SmartCEO Executive Management Award in 2013. He earned a bachelor’s degree from the University of Maryland, College Park, a master’s degree from the University of Baltimore, and the Financial Paraplanner Qualified Professional™ designation from the College for Financial Planning.

Podcast Highlights:

  • You must know your purpose
  • You must have a clear vision
  • Execute, execute, execute!
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[EDITOR’S NOTE: This podcast is sponsored by No Limits Selling. It is a fun, fast-paced podcast that delivers hard-fought business advice that you can implement today to improve your sales and performance]

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Introduction and Background of Greg Derwart

The podcast begins with an introduction of Greg Derwart, a seasoned executive with over 25 years of experience in both the public and private sectors. He has held leadership roles in operations, strategy, and customer experience. Greg describes himself as a "leader of cogs," emphasizing his role in administration and operations of organizations. He currently heads up the administration team at Commerce, which includes human resources, IT, budgeting, accounts payable, facilities management, fleet services, contracts, and procurement.

The Importance of Customer Experience

Greg discusses the importance of customer experience importance of customer experience and how it can be a differentiator for businesses. He mentions that companies need to be customer-centric and focus on creating a positive experience for their customers. He also talks about the importance of leadership and how it plays a crucial role in the success of a business. He believes that good leaders are those who can inspire their teams and drive them towards achieving their goals.

The Role of Collaboration in Business

Greg emphasizes the importance of collaboration and interaction within teams and with other agencies. He gives an example of the redevelopment of the old Bethlehem Steel plant in the Sparrows Point area, where multiple agencies worked together to ensure the success of the business entity. He also mentions the creation of a commerce sub-cabinet where seven cabinet-level agencies that are all business-facing get together every other month to discuss big projects, customer service, and workforce issues.

Encouraging Innovation and Failure

Greg talks about encouraging innovation and failure within the organization. He believes that it's important to get crazy ideas out in the open and see what sticks. As long as the ideas align with the strategic plan of the organization, they are encouraged. He also mentions the importance of encouraging failure and not calling someone out when there's a failure, as long as it doesn't hurt anyone or do anything immoral or illegal.

Advice for Young Professionals

Towards the end of the podcast, Greg shares some advice for young professionals. He encourages them to stick with what they love and not to force themselves into roles or situations that don't align with their skill sets or passions. He also recommends the book "Think and Grow Rich" by Napoleon Hill, which he believes is a great resource for understanding what makes good leaders tick.


In conclusion, the podcast with Greg Derwart, a seasoned executive with over 25 years of experience, provides valuable insights into leadership, customer experience, and the importance of fostering a collaborative and innovative culture within organizations. Derwart emphasizes the role of leaders as facilitators of operations and strategy, and the necessity of a customer-centric approach in business. He advocates for inter-agency collaboration, encouraging innovative ideas, and learning from failures as key strategies for business success.

He also offers advice to young professionals to pursue what they love and recommends Napoleon Hill's "Think and Grow Rich" as a resource for understanding effective leadership. The podcast serves as a comprehensive guide for individuals and organizations striving for excellence in their respective fields.

Questions & Answers

Who is Greg Derwart and what is his experience in leadership roles?

What is the importance of customer experience according to Greg Derwart?

How does Greg Derwart view the role of collaboration in business?

What is Greg Derwart's stance on innovation and failure in an organization?

What advice does Greg Derwart have for young professionals?

What are the key takeaways from the podcast with Greg Derwart?

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About the author 

Umar Hameed

Umar Hameed is an expert in changing individual behavior and improving team dynamics. He uses techniques and tools from the world of Applied Neuroscience and NLP to make individuals and organizations more successful. His business savvy and neuroscience combination gives him the unique ability to help salespeople become exceptional. Umar is an international keynote speaker who has done presentations in 16 countries. ✅✅✅He is the author of three books; the latest is Unleash Your Crazy Sexy Brain!


business success, collaboration, leadership, team culture

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